About

In the land of start-ups growing at rapid speed, building an efficient and effective business ops team is critical to success. Tune in for an ops centric collection of series ranging from risk mitigation to customer support to vendor management. The first series will dig into risk mitigation through Chargeback & Fraud Prevention.

I’m Courtney Bode, a business operations thinker with special experience as a fraud fighter. Integrating various departments to create a holistic approach for building a successful user experience is my area of focus. I previously worked for Wanelo, where I spent my time managing an international team tasked with creating a superb marketplace. I now work on solving a variety of operational issues as a consultant.

Do you want to know more? Find me on LinkedIn or get in touch.