Series

Building a successful business ops team and covering the area required to build a strong user experience is challenging. You need to tackle departments ranging from customer support to risk mitigation and fraud prevention to vendor management. In the series listed here where I’ll cover these topics in various series about building business ops from the ground up.

Linked here you’ll find the series overviews, which contain links to each of the articles. I’ll be posting new articles frequently, so stay tuned!